QuiverSoft HelpDesk

QuiverSoft HelpDesk

Our Helpdesk software is a one-stop point of contact where customers or internal staff can send their questions or problems. The software allows businesses to resolve customer queries and concerns by managing tickets from receipt all the way to resolution. It also provides agents with a wide array of support and tools that promote collaboration to respond to queries properly and immediately.

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Software Features

  • Allow internal users to log tickets to any department
  • Allow external customers to log tickets to any department
  • Track SLA with users
  • Track SLA with customers
  • Restrict Access to some documents
  • Share documents in the organization
  • Use existing authentication mechanisms such as Active Directory.
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  • Manage Board Rooms
  • Manage Birthdays
  • Manage employee profiles
  • Manage knowledge base
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    Experience the amazing features of QuiverSoft HelpDesk.

    Contact our offices at +26461253236 or email sales@quiversoft.net to request a demo.

    Other Core Products

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    Manages reservations and all related activities for hospitality establishments. It is also suitable for training students in hospitality.

    QuiverSoft Project Manager is a multi-stakeholder project management tool which allows different stakeholders to manage their portions of the project and give aggregated reports to project sponsors and executives

    Manages and integrates planning, purchasing inventory, sales, marketing, finance, human resources, budgeting, etc for any organisation. Portions integrate with QHM and QPMS.

    Quiversoft ERP integrates the management of the main business processes, in real-time.

    Manages and tracks tickets for any function in an organization.

    Manages billing of municipal services, fully integrated with QERP.

    Manages Sales and Inventories, integrates seamlessly with ERP and QuiverSoft Hotel Manager.

    Manages reservations and all related activities for hospitality establishments. It is also suitable for training students in hospitality.

    Enterprise Patient Management

    Solution for hospitals and Doctor’s Clinics

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