Our Helpdesk software is a one-stop point of contact where customers or internal staff can send their questions or problems. The software allows businesses to resolve customer queries and concerns by managing tickets from receipt all the way to resolution. It also provides agents with a wide array of support and tools that promote collaboration to respond to queries properly and immediately.
- Allow internal users to log tickets to any department
- Allow external customers to log tickets to any department
- Track SLA with users
- Track SLA with customers
- Restrict Access to some documents
- Share documents in the organization
- Use existing authentication mechanisms such as Active Directory.
- Manage Board Rooms
- Manage Birthdays
- Manage employee profiles
- Manage knowledge base
Other Core Products
Our Student Information Management System manages all processes from application, admission, registration, continuous assessment to graduation for colleges and universities. It also further manages support services such as Finance, HR and Asset Management, etc.
EduManager Private Schools
EduManager Public Schools
EduManager Short Courses
QuiverSoft Project Manager is a multi-stakeholder project management tool which allows different stakeholders to manage their portions of the project and give aggregated reports to project sponsors and executives
Manages and integrates planning, purchasing inventory, sales, marketing, finance, human resources, budgeting, etc for any organisation. Portions integrate with QHM and QPMS.
Quiversoft ERP integrates the management of the main business processes, in real-time.