QuiverSoft HelpDesk
Our Helpdesk software is a one-stop point of contact where customers or internal staff can send their questions or problems. The software allows businesses to resolve customer queries and concerns by managing tickets from receipt all the way to resolution. It also provides agents with a wide array of support and tools that promote collaboration to respond to queries properly and immediately.



Software Features
- Allow internal users to log tickets to any department
- Allow external customers to log tickets to any department
- Track SLA with users
- Track SLA with customers
- Restrict Access to some documents
- Share documents in the organization
- Use existing authentication mechanisms such as Active Directory.


- Manage Board Rooms
- Manage Birthdays
- Manage employee profiles
- Manage knowledge base
